IBM Services Essentials

The IBM Services Essentials category has 3 tasks. Each entry shows the task's latest revision, the one the palette adds. See Reading an entry.

Create Support Center Ticket

Creates a support center ticket. Should be used when you got a problem, found a bug or just need some help

• Slug: create-support-center-ticket
• Type: template
• Revision: 1
• Image: Default task image.

Parameters

Label	Name	Type	Required	Default	Helper text
Support Center URL	url	URL	Yes
Access Token	accessToken	Secured	Yes
Ticket Owner Id	ownerId	Text	Yes		The owner id of the ticket
Team Id	teamId	Text	No		Set the team id the ticket is related to
Catalog item	catalogServiceId	Text	No
Subject	subject	Text	Yes		What's this ticket about?
Description	description	Text Area	Yes		Give us all the details
Ticket Type	type	Select	Yes

No results.

Send Platform Email

Send Email to Member with Subject and Message

• Slug: send-platform-email
• Type: template
• Revision: 2
• Image: Default task image.

Parameters

Label	Name	Type	Required	Default	Helper text
URL	url	Text	Yes	http://ess-core-services-messaging/messaging/mail/event	Endpoint to the internal platform service
To	to	Text	No
Subject	subject	Text	No
Message	message	Text Area	No

No results.

Send Platform Notification

Send platform notification to user or team

• Slug: send-platform-notification
• Type: template
• Revision: 2
• Image: Default task image.

Parameters

Label	Name	Type	Required	Default	Helper text
URL	url	Text	Yes	https://ess-core-services-notifications/notifications/submit	Endpoint to the internal platform service
Target	type	Select	No
User or Group	target	Text	No
Title	title	Text	No
Message	message	Text Area	No

No results.